The natural materials and handcrafting involved in our one-of-a-kind collection may result in slight variations. The following characterstics are not attributed to manufacturing flaws and cannot be considered as defective or damaged, thus ineligible for return/refund:
Tiny black holes and bubbles, surface imperfections, inconsistencies of color, different weights, different sizes, different shades, irregular patterns, tiny irregularities of contact parts, color concentration in natural deposit.
While we strive to present the most accurate portrayal of our products, there may be differences in color and/or finish between any representation of the products (printed and online) and their actual appearance. The process of photographing our collections and printing or presenting the images inherently causes variation due to lighting, the color of the wall, the type of paper, or the calibration of your screen.
Please note that these variations are not considered flaws and not acceptable reasons for returns.